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Two people working together to connect puzzle pieces
Working professionals are commonly confronted with circumstances that require good problem-solving skills. Whether the problem is process or conflict oriented, the ability to resolve the issue quickly and successfully is important. There are many ways to solve a problem, and each method has a specific way of creating resolution. Below are a few problem-solving methods and ways each technique will help you work through issues. Consider using one of the methods below to alleviate a workplace challenge.
Root Cause Analysis: This method allows team members to create solutions by learning the problem, gathering data, identifying causes, revealing root causes, implementing solutions, and evaluating results.
The 5 Whys: Use this approach to discover root causes. Simply ask why, at least five times, to discover the root cause of the issue.
Brainstorming: Try using this method to let team members share their ideas in a relaxed, solution-oriented conversation.
PDCA (Plan-Do-Check-Act): This approach helps team members tackle problems by coming up with a solution, trying it out, looking at the results, and putting a plan into action.
Six Thinking Hats: This method allows team members to share different viewpoints, which can help shape the way problems are solved.